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-   -   Super Product Service!!! (http://www.deerhuntersclub.com/forums/lodge/10307-super-product-service.html)

BruceBruce1959 12-13-2012 05:15 PM

Super Product Service!!!
 
IF ANYONE needs a Winch,,,
Make Sure you only Buy a SUPERWINCH!!!

I have a Superwinch on my 4 wheeler and the Solenoid went so I called customer service for a warranty replacement. I use my 4 wheeler to plow snow,
well long story short, I contacted Superwinch and my Solenoid is on backorder until Jan. 15th but snow's coming and I'm going to need to plow
So I mentioned I use my winch for plowing and (Jason) not only located a used solenoid to ship me but will still send me a new Solenoid under warranty
when they become available on Jan. 15th.
Now THAT is Customer service you're probably notr likely to get from any of the other brands. Thank You again Superwinch!!!!

deerless 12-13-2012 06:09 PM

Was Jason's last name Stanton by any chance? If so he is my 1st cousin and has been with that company for quite a few years. Does not suprise me at all that he would help you in that way he would bend over backwards to help anyone just like his dad used to.

BruceBruce1959 12-14-2012 09:56 AM

Wow small world, Yes his last name is Stanton and I gotta say he is really a great guy for sure! Your cousin sure knows how to treat his customers :thumbup::thumbup:

Kansasdoe 12-14-2012 12:10 PM

Our 4 wheeler winch is on its last legs. Glad to know this company has good service. I'm gonna look into buying one from them. Thanks for the heads up Bruce!

gfdeputy2 12-14-2012 12:44 PM

Good to see companies are still about their customers & not all about the $$$$

BruceBruce1959 12-15-2012 09:27 AM

Quote:

Originally Posted by Kansasdoe (Post 74231)
Our 4 wheeler winch is on its last legs. Glad to know this company has good service. I'm gonna look into buying one from them. Thanks for the heads up Bruce!

I know you folks will be just as satisfied as I am with a superwinch. They really are great winches and I don't baby my winch, using it for plowing alone spanks the heck out of it.


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