haha I just typed in on the customer service page under "WHAT MAY WE HELP YOU WITH" I typed: I WANT TO TALK TO SOMEONE FROM EBAY
here's their answer:
Here's some information that might help
Yeah.... I'll send them a letter.. hahahahaha RIIIIIIIIIIGHT
...and on that day when my strength is failing, the end draws near and my times has come, still my soul will sing Your praise unending, ten thousand years and then forevermore!